Community Guidelines

Welcome to TitansPet UK! As a leading pet platform, we strive to create a safe, supportive, and enjoyable environment for all our users. To maintain the integrity of our community, we ask that all members adhere to the following enhanced guidelines:

Respectful Conduct

• Treat Others with Kindness: Always interact with fellow members respectfully and kindly. Show understanding and empathy in all your communications.
• Avoid Negative Language: Refrain from using abusive, offensive, or discriminatory language. We do not tolerate any form of hate speech or bullying.
• No Harassment: Do not post any content that is harmful, threatening, or harassing. We maintain a zero-tolerance policy towards any form of harassment.

Posting Ads

• Accuracy and Honesty: Ensure all ads are accurate, truthful, and comply with our Terms and Conditions. Misleading or false information is strictly prohibited.
• No Spamming: Avoid posting duplicate ads or spamming the platform. Each ad should provide unique content.
• Relevance: Ads must be relevant to pets, pet accessories, and related services. Irrelevant ads will be removed.
• Clear Media: Upload clear and accurate images and videos with your ads. High-quality visuals help convey trustworthiness.

Prohibited Content

• Illegal Activities: Do not post content related to illegal activities, animal cruelty, or any form of violence. Such content will be reported to authorities.
• Privacy Protection: Avoid posting personal information such as addresses, phone numbers, or email addresses in public areas. Your safety is our priority.
• Honesty: Refrain from posting misleading or false information. Integrity is key to maintaining our community’s trust.

Pet Care and Welfare

• Healthy Pets: Ensure that all pets listed are cared for properly and are in good health. Do not list pets that are ill, injured, or unfit for sale or adoption.
• Fit for Sale: Pets must be in suitable condition for sale or adoption. Providing accurate health records is encouraged.
• Responsible Ownership: Promote responsible pet ownership and provide accurate information about the care requirements of the pets you list. Educate potential owners on proper pet care.

Transactions and Payments

• Secure Payments: Use TitansPet’s secure payment gateways for all transactions. This ensures both buyers and sellers are protected.
• Caution: Be cautious and verify the legitimacy of buyers and sellers before proceeding with transactions. Look out for red flags and report suspicious activity.
• Report Issues: Report any suspicious activity to our support team immediately. Your vigilance helps keep our community safe.

Account Management

• Accuracy: Provide accurate information when creating your account. Misrepresentation can lead to account suspension.
• Regular Updates: Regularly update your profile to ensure it remains current and professional. Keeping your profile updated enhances trust.
• Security: Protect your account credentials, and do not share your password with others. Enable two-factor authentication for added security.

Reporting and Enforcement

• Report Violations: Report any content or behavior that violates these guidelines using the report feature. Your reports help us maintain a safe community.
• Content Removal: TitansPet reserves the right to remove content that violates our guidelines and to suspend or terminate accounts involved in repeated or severe violations.
• Consequences: Inappropriate behavior or ads may lead to suspension or termination of your account. Severe violations, including harassment or illegal activities, will be met with a zero-tolerance policy.

Community Engagement

• Constructive Participation: Participate in forums and discussions in a constructive manner. Respect differing opinions and contribute positively.
• Share and Support: Share experiences, advice, and support with other pet owners. Our community thrives on mutual assistance.
• Stay Informed: Follow our social media channels and stay updated with new features and community announcements. Engage with our content to stay connected.

Events and Campaigns

• Event Participation: While TitansPet does not directly host events, users can post and participate in pet-related events on the platform. Ensure events adhere to our guidelines.
• Awareness Campaigns: Stay informed about awareness campaigns and educational content related to pet care, adoption, and health. Participate in spreading knowledge.

Data Privacy

• Privacy Commitment: TitansPet is committed to protecting your privacy. Refer to our Privacy Policy for detailed information on how we handle your data.
• Sensitive Information: Do not share personal or sensitive information publicly on the platform. Be cautious about your privacy.

Support and Communication

• Contact Us: For any inquiries or support, contact us via:
  • Helpline and WhatsApp: +447554537173 (available 24/7)
  • Email: info@titanspet.co.uk
  • In-app Chat Feature
  • Address: Slazenger 9, Challenge House, 616 Mitcham Road
  • Support Team: Our support team is available to assist you with any issues or concerns. We strive to provide timely and effective assistance.
• Feedback and Improvement: Your Input Matters: We value your feedback and suggestions to improve our services. Share your thoughts with us through the platform or via email. Your insights help us enhance the TitansPet experience.

Contact Information

Office Address: Slazenger 9, Challenge House, 616 Mitcham Road
Helpline and WhatsApp: +447554537173
Email: info@titanspet.co.uk

By following these guidelines, you help us maintain a positive and supportive community for all pet lovers. Thank you for being a part of TitansPet UK! Together, we can create a welcoming and vibrant space for pet enthusiasts across the UK.