Welcome to Titans Pet UK ("we," "us," and "our"). These Terms and Conditions ("T&Cs") articulate the rules and policies governing your usage of our website and any related subdomains, iOS and Android applications, and services available on our platform (collectively, the "Site"). By accessing and utilizing features and services on our platform, you consent and agree to abide by these T&Cs. If you do not approve and agree, refrain from using the services on our platform.
General Agreement
These T&Cs establish a legal and mutually accepted agreement between you ("user," "you") and Titans Pet UK. By using our Site, you affirm that:
- You are 18 years or above and fully consent to use our Site.
- You will respect and obey all legislation and regulations in UK law regulating the breeding and sale of puppies and other pet animals.
- You bear complete accountability for any action on and by your account.
- We may modify these T&Cs at any time, and continued usage of the Site constitutes acceptance of the updated terms.
- We possess the authority to refuse features and services to a user at our Site at our discretion.
User Obligations
By creating an account and using our services, you accept and agree that:
- You will provide accurate, complete, and up-to-date personal details.
- You will not create multiple accounts or share accounts with others.
- You will not engage in deceitful, misleading, or dishonest actions on the platform.
- You will not attempt to breach our security measures, modify the Site's code, or interfere with its functionality.
- You will respect the rights and dignity of other users and refrain from abusive, harassing, or defamatory behavior.
Account Registration & Management
- You are responsible for maintaining the secrecy of your credentials and details.
- You must not convey or share the account data with third parties.
- We have the authority to suspend or remove your account if we find any violation of these T&Cs.
- You are accountable for all actions executed via your account.
- You must inform us immediately if you suspect unauthorized access to your account.
Intellectual Property Rights
All content on Titans Pet UK, including text, graphics, logos, images, and software, is our property or used with permission. You agree that:
- Without approval and consent, you will not reproduce, broadcast, or republish any content.
- Any content you upload (e.g., pet images, descriptions) grants us a non-exclusive, international, royalty-free license for promotional purposes.
- You will not infringe upon any trademarks, copyrights, or intellectual property rights belonging to Titans Pet UK or third parties.
- Contact us directly if any content on our Site violates your intellectual property.
Pet Listings & Seller Responsibilities
As a pet seller, you agree that:
- You must comply with specific criteria, and the application process for obtaining a breeding license can vary by local council.
- You must adhere to the UK's Animal Welfare Regulations 2018, which establish regulations and standards for pet and other animal welfare, record-keeping, and facility conditions.
- You will provide accurate details about the pets you list, including health conditions, vaccinations, and breed authenticity.
- You will not advertise unauthorized or endangered species by the Endangered Species Act 1976.
- You will not misrepresent the pet's condition, breed, or background.
- Listings must include real and current images of the pet.
- You will not list pets as gifts or giveaways.
- You will not list pets under six months old if they were imported.
- You will not sell pets for breeding purposes without a valid breeding license.
- Lucy's Law, enacted in April 2020, prohibits the professional third-party sale of puppies and kittens in the UK.
Lucy's Law
- Minimum Age Requirement—Puppies and kittens must be 8 weeks or older before being rehomed. Third-party sellers are prohibited from selling them under 6 months old.
- Mother Must Be Present—Always ensure the puppy or kitten is with its mother in its residence. Avoid sellers making excuses for the mother's absence.
- Avoid Puppy Farms & Illegal Sales – Look for warning signs like multiple breeds being sold, sellers using different contact numbers, and pressure to buy without proper health checks or documentation.
Buyer Responsibilities
When purchasing or adopting a pet through Titans Pet UK, you acknowledge that:
- We are not responsible for the accuracy of seller information or pet conditions.
- You should visit the seller's location before making any payment.
- You should verify all health records, vaccinations, and microchip details.
- Transactions should be conducted safely and responsibly.
- You understand that pet ownership requires a long-term commitment.
- You will ensure that your home environment is suitable for the pet you adopt or purchase.
Payment & Fees
- Some services on Titans Pet UK may require payments, such as premium listings.
- Payments are processed via secure third-party payment providers (e.g., Stripe, PayPal).
- No refunds will be issued for listings removed due to T&Cs violations.
- Payment disputes must be resolved through the third-party processor.
- Sellers must adhere to UK consumer protection laws when accepting payments.
Prohibited Activities
You must not:
- Engage in unethical breeding or pet flipping.
- List stolen or illegally obtained animals.
- Sell or promote pets for use in fighting or illegal activities.
- Misuse our platform for scams, misleading ads, or harassment.
- Promote unrelated services or products.
- List pets for sale that are not in the UK.
- Mislead potential buyers about the health or breed of a pet.
Account Suspension & Termination
Titans Pet UK reserves the right to discontinue or permanently restrict accounts that:
- Violate these T&Cs.
- Engage in fraudulent activities.
- Receive multiple complaints from users.
- Attempt to circumvent our policies.
- Fail to comply with UK animal welfare regulations.
Liability & Disclaimers
Titans Pet UK acts as a marketplace linking pet buyers and sellers. We do not own, breed, or inspect listed pets.
- We are not liable for any disputes, injuries, damages, or financial losses resulting from transactions on our platform.
- Users are responsible for conducting proper due diligence before completing transactions.
- Our platform may experience technical issues; we do not guarantee uninterrupted access.
- Titans Pet UK is not responsible for the actions of users, including fraudulent or misleading behavior.
Privacy & Data Protection
Your site use is also under the acceptance of our Privacy Policy, which details how we collect, store, and protect user data.
Trusted References & Compliance
Ensure all pet sales comply with UK regulations. Always refer to official sources for guidance:
Updates in These Terms
We may revise and update these T&Cs at any time. Users are responsible for reviewing this page periodically for updates. Continued Site use after revisions implies approval of the revised T&Cs.
Contact Information
If you have any inquiries concerning the Terms and Conditions, contact us at:
Email: info@titanspet.
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