Help & Support

Introduction

Welcome to the Help and Support page of TitansPet! We understand that using an online platform can sometimes be overwhelming, so we're here to assist you. This page provides the necessary information and guidance to make your experience with TitansPet smooth and enjoyable. Whether you have questions, need assistance, or want to report an issue, we've got you covered.

How Do I Create An Account On Titanspet ?

To create an account on TitansPet, click the "Sign Up" button on the homepage. Fill in the required information and follow the prompts to complete the registration process.

How Can I Browse Listings On Titanspet?

Once logged in, you can browse various listings by using the search bar, exploring categories, or applying filters to refine your search results. Click on a listing to view detailed pet, product, or service information.

How Do I Contact A Seller Or Ask Questions About A Listing?

If you're interested in a listing, you can use the messaging feature on TitansPet to communicate directly with the seller. Click on the listing and look for the "Message/Call" option to start a conversation.

How Can I Sell A Pet Or Product On Titanspet?

You need to create a listing to sell a pet or product on TitansPet. Click on the "Sale" button, provide accurate and detailed information about your offering, upload photos, and set a price. Once your listing is live, interested buyers can contact you through the platform.

How Does The Payment Process Work On Titanspet?

TitansPet acts as a platform for connecting buyers and sellers. The payment process may vary depending on the agreement between the parties involved. We recommend discussing payment details directly with the seller to ensure a smooth transaction.

How Can I Report A Suspicious Listing Or User?

If you encounter a suspicious listing or a user who engages in fraudulent activities, please report it to us immediately. Use the "Report Listing" or "Report User" options on the listing or user profile page.

What Should I Do If I Encounter Technical Issues Or Errors On Titanspet?

If you experience technical issues or errors while using TitansPet, please try clearing your browser cache and cookies and reloading the page. If the issue persists, contact our support team for further assistance.

Contacting Support :

If you have any additional questions or concerns or need further assistance, our support team is here to help. You can reach out to us through the following channels.

• Email : Email us at info@titanspet.co.uk with a detailed description of your query or issue. Our support team will respond to your email as soon as possible
• Call Us : You can also contact us directly by calling +447554537173. Our support representatives are available to assist you during our business hours.
• Help Center : Visit our Help Center page to find answers to commonly asked questions and access additional resources